After your order has been shipped, the estimated delivery time is 1 to 14 days.

Please contact us directly with your correct address and order number. If possible, we will change your address before it is shipped. If the product has been shipped and the package is lost, there is no way we can process a refund or replacement. Please note that this is an error on your part. We will of course do our best to help you.

If you are not satisfied with the product, you can exchange or return the product within 14 days. Products must be returned in their original condition and provided with tags and labels. We reserve the right to refuse returned items if it is suspected that the items have already been used or have been damaged through no fault of our own

It may take 3-5 business days from when you receive a refund confirmation. In all cases, take into account a maximum of 7 working days. If you still haven't received your refund after this, please contact us.

Contact us immediately and make sure you describe the problem. If your ini is eligible, we will provide you with a return address to which you can return the product for an exchange or a refund.

You can find more information about returns in the footer of the website

Yes, only the shipping time is 2 to 4 weeks instead of 7 to 15 working days

The following payment methods are available on our website: Klarna, Bancontact, Paypal, Ideal, American Express, Visa and Mastercard